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For peace of mind, find out which online insurance sites offer the best protection for you and your family.
From insurance companies to online quotes, health to travel, business to blogs, we pick 12 websites for each category helping you make the right decision for the right reasons.

Insurance Companies-FLOP

Mercury Insurance

1.9

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Mercury Insurance have been around since the 1960’s and have gone through many changes. We checked out their online presence to see how they fared against other insurance companies.

Plans & Products : 4/10

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Just what can I insure here? This parameter evaluates the range of insurance policies on offer at this site..

Lets see how good it is

This online insurance site focuses on car and home insurance. There is no life assurance available. The range of polices is also less comprehensive than on some of the competitors’ sites.

Navigation : 3/10

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How easy is it to navigate around the site? We tried and tested it out and graded..

The site is split into products, agents, quotes and claims. The navigation works fine and is fairly quick.

Quote Search: 1/10

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How easy is it to get an online quote? Here we evaluate how insurance quotes are given and the time it takes to get a quote..

Mercury is only available in some states and therefore its cover is much more restricted than many other companies. The online search tool only works for zip codes in the areas they operate in.

Special Offers: 1/10

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Are there online discounts and deals here? Does the site offer savings for returning customers? We graded the extra value you can get for your buck..

There is no helpful page to flag up special offers. Many customers want to look at these before deciding to go through the hoops of the quotation tool so its omission is unfortunate.

Social Options: 1/10

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How interactive is this site? Is there a Facebook Group? Twitter? RSS feeds? Linked In? Forum? We found out..

This online site hasn’t yet ventured out into the social networking world.

Support: 1/10

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Can you contact the site with queries? This grades the email support and telephone contacts available to users..

Support is via an agent, through email or by phone. Not bad but live chat would be even better.

Payment Options: 1/10

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Can you trust the secure payment? How easy is it to pay your bills online? Let us tell you the pros and cons of each system..

Payment options are by phone, mail, in person or online by major credit cards.

Multimedia Options: 3/10

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What else can I do here? We gave extra points to sites with videos, chat rooms, blogs, downloads, merchandise and audio..

We got excited when we saw the site included ‘events and webcasts’ but these turn out to be a decidedly underwhelming collection of quarter earnings reports. Hardly riveting.

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Web Address: www.mercuryinsurance.com
Country: US
Parent Company: Mercury Insurance Group
Launched: 1962
Category: Companies

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